A Digital Business Analyst and keen technology enthusiast with well-rounded, proven change experience
A keen technology enthusiast, comfortable with process improvement and senior stakeholder management, through to working with developers, and product owners
Current Role
- Interim Product Owner, Bourne Leisure
Career History
- Career Break, Learning Spanish in Spain
- Various Change Roles, Lloyds Banking Group
About Me
- My Work Values
- Travel
- Volunteering
- Technology
Current Role
Website Redevelopment - My Account
Working with Product Owners, designers, business stakeholders and the dev team to determine the requirements for the My Account area of the new website and write user stories.
Lead story mapping workshop to understand the functionality expected by customerAssisting with backlog grooming, creating stories and working closely with the Product OwnerUsing Gherkin/BDD (Behaviour Driven Development) to clearly articulate expected functionalityAnalysing as-is business processes to identify constraints, ensuring product will be fit for purpose
Website Redevelopment - Booking Engine
Worked as part of an agile team in the redesign of the booking engine of a holiday website, with a focus on creating a functional specification with view of going out to tender for the build.
Worked alongside Product Manager to document functionality of existing websiteAssisting with the management and grooming of the product backlogWorking with UX designer to go through scenarios, ensuring design functionality considered all interaction possibilities
Career History
Career Break - Learning Spanish in Valencia
Lived in Spain and learnt Spanish to upper intermediate level (Level 4 of 6) in 8 months.
Took and passed Official DELE B1 Lower Intermediate Spanish Exam (Nov)Took and Passed Official DELE B2 Upper Intermediate Spanish Exam (Apr).Marketed and Built an English Language teaching portfolio to supplement living costs
CRM Data Consolidation Project
Business Analyst/PM
Gathered Requirements, interviewing key subject matter experts and key business stakeholders Steered project towards incorporating some Agile methodologies as the project grew in complexityManaged newly contracted Business Analyst, up skilled and developed their business specific understanding
Performance Reporting Project
Business Analyst/PM
Gathered requirements through stakeholders interviews to determine business uses and functionalityManaged project milestones, monitoring progress across developers, testers and stakeholdersBuilt project roadmap, gaining buy in from multiple key stakeholdersUAT testing – creating scripts to ensure uniform testing
Project was successfully completed, in use and received positively by Financial Institutions MD
Following business restructure, I requested voluntary redundancy and planned a career break.
About Me
Volunteering
2 months charity work in Cambodia, teaching children and adults English and MS Excel skills.Helped children read at an East London Primary School. Received department award for helping devise and present a career workshop on Networking for Sixth Form students in London. Helped Run one of 10+ charity shops for St Christopher’s for a day, in an Apprentice style money making challenge and made the most money on the day vs. other colleagues’ stores












